Effective Date: 01.01.2025
At 24HourAutoSOS, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and how we ensure its security when you use our services.
1. Information We Collect
We collect the following types of information:

• Personal Information: Name, phone number, and location provided by you when requesting a service.
• Service Details: Information related to your request, including vehicle details and a description of the issue.
• Usage Data: IP address, browser type, device type, and other technical data about how you interact with our service.

2. How We Use Your Information
We use your information for the following purposes:

• To process and manage service requests.
• To communicate with you, including sending notifications and updates.
• To improve our services by analyzing user behavior.

3. How We Share Your Information
We may share your information in the following situations:

• With Mechanics and Service Providers: To fulfill your service request, we share relevant details with the professionals providing assistance.
• For Legal Compliance: We may disclose your information if required by law, such as in response to a court order.
• With Partners: We may share your data with trusted partners who assist in operating our services, but only within the scope of this Privacy Policy.

4. Data Security
We take all necessary measures to protect your information from unauthorized access, alteration, or leaks. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. By using our website, you consent to our use of cookies.
6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing communications by following the unsubscribe link in our emails.
• Restrict the processing of your personal data if you believe it is necessary.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we securely delete it.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will take steps to remove such data immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting. Please review this Privacy Policy periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
help24hoursos@gmail.com

Privacy Policy